Shipping policy
Shipping Policy
Thank you for shopping with us. Please read the following information regarding how we process and ship orders.
Order Processing Time
All orders are processed and dispatched within 14 days of payment being received.
This processing time allows for order verification, careful handling, secure packaging, and preparation for shipment. Orders are not shipped or delivered on weekends or public holidays.
Shipping Methods
Shipping options, costs, and estimated delivery times will be displayed at checkout and may vary depending on location and selected service.
All items are packaged securely to ensure they arrive in the condition described.
Delivery Timeframes
Delivery times are estimates provided by the courier and are not guaranteed. We are not responsible for delays caused by:
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Postal or courier services
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Customs processing
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Weather conditions
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Events outside of our control
Tracking
Where available, tracking information will be provided once your order has been dispatched.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address details.
International Shipping
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the buyer and are not included in the item price or shipping cost.
Lost or Delayed Shipments
If your order appears to be delayed or lost in transit, please contact us and we will assist where possible. Once an item has been dispatched, responsibility for delivery lies with the courier.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: willsprecioustcgs@outlook.com
We aim to respond within 24 hours.