Terms of service

Terms of Service

These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by the terms outlined below.

If you do not agree with these terms, please do not use our website or services.

About Us

We are an online retailer specialising in authentic, graded Pokémon cards and collectible trading cards. All items are sold as collectibles and are intended for collection, display, or investment purposes.

Products & Descriptions

We take great care to ensure that all product descriptions, images, and details are accurate.

  • All graded cards are sold exactly as shown

  • Images displayed are of the exact item you will receive, unless otherwise stated

  • Grading opinions are provided by independent third-party grading companies and are not guaranteed or altered by us

Minor variations in colour or appearance due to lighting or screen differences do not constitute grounds for return.

Authenticity

All products sold are guaranteed to be authentic to the best of our knowledge.

Graded cards are authenticated and encapsulated by recognised third-party grading companies. We do not alter, tamper with, or influence grading outcomes in any way.

Pricing

  • All prices are listed in GBP (£) unless otherwise stated

  • Prices may change at any time without prior notice

  • The price paid at checkout is final and will not be adjusted for future price changes

Orders & Payment

  • Orders are only confirmed once payment has been successfully received

  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or misuse

  • In the event of an order cancellation, a full refund will be issued

Shipping

Shipping times and costs are outlined in our Shipping Policy.

We are not responsible for delays caused by postal services, customs, or events outside of our control.

Returns & Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Due to the nature of graded and collectible items:

  • Returns are accepted only in specific circumstances

  • Change of mind or buyer’s remorse returns are not accepted

  • All return requests must comply with our published Returns & Refunds Policy

Risk & Ownership

Risk of loss or damage passes to the customer once the item has been successfully delivered.

Ownership of goods transfers upon full payment and dispatch.

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential losses

  • We are not responsible for fluctuations in market value of collectible items

  • Collectible cards are purchased at the buyer’s discretion and carry inherent market risk

Nothing in these terms limits your statutory consumer rights under UK law.

Prohibited Use

You agree not to:

  • Use our website for unlawful purposes

  • Attempt fraud, chargeback abuse, or false claims

  • Misuse product images, descriptions, or intellectual property

We reserve the right to restrict access or take action in cases of abuse.

Intellectual Property

All website content, images, text, branding, and design elements are owned by us or used with permission.

Unauthorised use, reproduction, or distribution is prohibited.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

Changes to These Terms

We reserve the right to update or amend these Terms of Service at any time. Changes will take effect immediately upon being published on our website.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email:  willsprecioustcgs@outlook.com
We aim to respond within 24 hours.